Frequently Asked Questions

Here you can find answers on frequently asked questions. If you cannot find the answer, feel free to contact us via email or phone.

  • Services
  • Academy
  • Condition and cancellation Policy
  • Individuals with short, thin lashes looking for a longer, fuller look.
  • Those with naturally dense lashes desiring even more thickness, length, and curve.
  • Busy individuals seeking a consistently flawless appearance without daily makeup.
  • Sports enthusiasts for whom mascara is impractical.
  • Glasses wearers frustrated with mascara smudging their lenses.
  • Contact lens users experiencing discomfort with mascara.
  • Professionals in the entertainment industry, where an immaculate look and captivating gaze are essential.

The duration of the treatment varies depending on the desired effect. On average, a treatment for a natural look takes about an hour and a half. For those seeking extreme thickness, our skilled professionals may require up to a maximum of two hours.

The treatment is conducted with clients in a reclined position, eyes closed; our clients have only one task: to relax.
During the treatment, clients will wear ergonomic eye patches that isolate the lower lashes. Infused with hyaluronic acid, these patches not only enhance comfort but also offer anti-aging benefits.
We use safe and certified products under our own brand, LashDream, to ensure the best results.

After the treatment, clients should avoid wetting their eyes for the first 24 hours to ensure proper adhesion and drying of the adhesive. Subsequently, it's important to refrain from excessive rubbing of the eyes and to use only non-oily makeup removers. Activities such as swimming, going to the beach, sweating, and participating in sports are all fully compatible with eyelash extensions.

The typical lifespan of eyelash extensions ranges from one to one and a half months. However, this duration can vary based on an individual's personal rate of lash growth and shedding, which, unfortunately, cannot be precisely predicted.
Therefore, regular touch-up appointments are necessary, occurring approximately every two to three weeks. During these appointments, we replace extensions that have naturally fallen out alongside the natural lashes and those extensions that have outgrown their original position. By maintaining a detailed client record, our professionals can become familiar with each client's unique lash growth cycle and offer personalized touch-up recommendations.

For those who decide to discontinue wearing eyelash extensions, two options are available: removal at the salon or waiting for the natural lash cycle to complete, which typically takes about a month.

Lower Lash Extensions: We also offer lower lash extensions in conjunction with the Full Set, Half Set, or Russian Volume treatments. The treatment lasts approximately 30 minutes.

Eyelash Extension Removal: We provide complete removal services for eyelash extensions, whether they were applied at our center or elsewhere. The duration and cost of this treatment depend on the number of extensions applied and the amount of adhesive used during the initial application.

Upon request, for your special occasions, we offer the application of colored eyelash extensions or Swarovski crystals at no additional cost.

  • Those who want to skip using an eyelash curler every day.
  • Individuals with naturally long but very straight lashes.
  • People taking a break from eyelash extensions but still want to look their best.
  • Those allergic to eyelash extension adhesive.
  • Anyone desiring a very natural look.

What Does the Lash Lift and Lamination Treatment Involve?
The preparation for this treatment is similar to eyelash extension application. The client will recline with their eyes closed. Lower lashes will be covered with hyaluronic acid-infused gel patches, providing an anti-aging benefit. The Lash Artist will select the appropriate-sized silicone shield to achieve the desired curl.

The results will last from 6 to 8 weeks, depending on the lash growth cycle, and can be repeated approximately every 4 weeks. For long-lasting results and to strengthen natural lashes, it's recommended to repeat the treatment at regular intervals.

Our academy focuses exclusively on enhancing the beauty of the eyes. We offer courses covering eyelash extensions (for all skill levels) and lash lift and brow lamination.

Our courses consist of two parts: a theoretical part, which you can complete at your own pace through online video modules, and a practical part conducted in the classroom on live models.

Upon successfully passing the final theoretical exam and completing the practical portion, students receive a certificate signed by our Head Trainer, Maria Larionova, confirming your participation in our highly sought after course.

The Italian Beauty Academy is situated in Milan, conveniently located near the Duomo or the Missori metro stop. It's easily accessible by public transportation or car, with several nearby parking garages available.

All courses (excluding advanced levels) include a product kit in the fee. Additionally, students can purchase products at the academy (by appointment) or on our e-commerce site www.lashdream.shop , with a lifelong 10% discount.

To secure a new appointment (excluding touch-ups), a 30% deposit of the treatment cost is required, payable via PayPal, credit card, or bank transfer.

To retain the deposit, rescheduling must occur at least 24 hours before the appointment. Otherwise, the deposit is forfeited.

Refunds for the deposit are possible only if requested at least 7 days before the scheduled appointment.

To maintain service quality, delays beyond 10 minutes are not permitted. We may adjust the treatment time at our discretion, but a 100% guarantee of the desired result cannot be assured. For delays exceeding 10 minutes, please contact us at 0239831309 to discuss options with our personnel.

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